makeuplover web store FAQ section

Your items will be shipped within 48 business hours (excluding holidays and Sundays), unless noted otherwise for U.S. orders. International orders (including Canada) will be shipped within 48 business hours (Monday - Friday) excluding holidays.

I apologize, but I cannot accept any returns due to the nature of the products once it has been opened. In the event that your item arrives defective or damaged, I will gladly replace them. Please email me at mymakeuplover@gmail.com

Once your order has been shipped, you will receive a delivery confirmation number through Paypal. You can enter your delivery confirmation number at usps.com to track your order. (U.S. only)

I only accept Paypal as form of payment at this time.

Yes I do. If your country is not listed in the item description page, please email me at mymakeuplover@gmail.com. Please keep in mind that each country has its own shipping rules and I am not responsible for figuring out which items are acceptable for mailing. Please do your research prior to ordering.

There is currently no minimum purchase requirement, but you are allowed maximum of 5 of each item in the store per purchase.

Yes, all shipping will be combined and you will receive a more accurate shipping quote once you check out.

I am sorry, but I cannot be responsible for any lost/stolen packages that are mailed internationally because there is no way for me to track the package. I will however, provide you with receipt that I have indeed mailed out your package as promised. I ship all domestic packages with delivery confirmation which will serve as proof that your package has reached its destination. If you have delivery issues, please contact your local post office for further assistance.

Domestic packages will arrive within 2-7 business days. International packages vary significantly and can take anywhere between 7-30 days.

Orders may have been canceled for the following reasons: incorrect item description, incorrect item price, system error, exceeding maximum purchase, etc. Invoices that have not been paid for within 48 hours of placing order will be canceled without notice.

I try my best to describe each item accurately, but it is also the duty of the customer to do his/her own research of products.